Medical Reference Hotlines

Here are some useful organizations to help you search for medical assistance.

The AMDA International Medical Information Center

Website 03-5285-8088

A multi-lingual telephone service that provides information on medical care and hospitals in Japan that offer Japanese, English, Thai, Chinese, Korean, Spanish, Portuguese, Filipino, Vietnamese.

9:00am-8:00pm, Mon-Fri (Business days and hours may differ depending on language.)


Website 03-5285-8181

Himawari is a search engine for hospitals and clinics in Tokyo. You can also call to search for hospitals that have English, Thai, Chinese, Korean, Spanish speaking staff.

9:00am-8:00pm, Daily

Japan Helpline

Website 0570-000-911

This is a non-profit 24 hour nationwide emergency assistance service to foreign residents in Japan. They provide advice on anything from a simple question, to an emergency situation in English.

24 hrs., Daily (English only)

Tokyo English Life Line (TELL)

Website 03-5774-0992

TELL offers anonymous telephone counseling in English for the international and Japanese community. Trained telephone counselors provide support on a wide range of issues.

 9:00am-11:00pm, Daily (English only)



The JMIP is an accreditation awarded to medical facilities that have measures in place to accommodate foreign patients. Accredited hospitals can be searched for through their homepage.